First Advantage’s drug-free workplace program services offer quality, cost-effective, and legally defensible drug- and alcohol-testing programs, custom designed to meet your pre- and post-hiring needs. A full suite of Third-Party Administration services, expert Medical Review Officer (MRO) programs, and cutting-edge technology combine to help reduce your overall cost and the administrative burden typically associated with DOT-regulated or unregulated substance abuse testing programs. Our unique candidate-scheduling program, as well as full integration with First Advantage’s background screening services, effectively reduces hiring risk while streamlining the process.

Drug and alcohol abuse adversely affects companies through lost productivity, absenteeism, accidents, employee turnover, and increased propensity for workplace violence. To reduce the risk of these challenges, First Advantage’s drug-free workplace programs offer the following solutions:

• Policy development and review
• Diverse testing methods
• Collection site management
• Scheduling Services
• MRO Services
• Education and Training
• SAP Programs
• Integrated drug and employment screening

Thorough policy development and review
Our team of experts can assist you in developing a comprehensive policy document or provide a review of your existing documents. All First Advantage drug-free workplace programs are run in accordance with the guidelines established by federal, state, and local government to ensure consistency.

Diverse offering of testing methods
First Advantage offers a variety of DOT-approved and non-DOT collection and testing methodologies to meet your program policy needs and objectives. These methods and tools include traditional urinalysis, hair testing, oral fluid point-of-collection testing, breath alcohol, on-site testing, and rapid-response tests. We assist you in selecting the methods that give you the best results while complying with the law and your policy.

Fully outsourced collection site management
First Advantage provides access to more than 18,000 collection sites throughout North America. We work with you to match convenient collection sites for all of your locations and testing needs.

Laboratory selection assistance and monitoring
We work with all of the major accredited laboratories in the nation, offering you a choice of quality labs and their federally compliant services. Our laboratory partners have been certified by the Substance Abuse and Mental Health Services Administration (SAMHSA) to meet governmental requirements and First Advantage’s own high-quality standards. We manage the entire process: from laboratory selection, forms distribution and tracking, to laboratory monitoring and problem resolution.

Convenient outsourced scheduling services
ScheduleDirect™ is our convenient scheduling service for drug and alcohol testing, physical examinations, and other health-related screening. ScheduleDirect allows you to outsource the time-consuming task of locating collection/testing sites and providing instruction and forms to applicants. Encompassing the entire nation, ScheduleDirect services make testing for an applicant a seamless experience.

Expert MRO services
First Advantage is unique in that it employs full-time, expert MROs (Medical Review Officers). Our team of highly qualified professionals review chain of custody and test results, and conduct the entire donor interview process as prescribed by federal regulations. Our MROs are required to be certified by the American Association of Medical Review Officers and/or the Medical Review Officer Certification Council, ensuring high quality performance in this key substance abuse testing function.

Comprehensive education and training
Our substance abuse experts offer awareness education, on-site training, resource materials, and certification programs for your employees, managers, and program administrators to further the success of your program. These services and items can be personalized for your organization and customized to support your program policy.

Nationwide substance abuse professional (SAP) programs
For those employees that test positive for substance abuse, First Advantage offers coordinated treatment and return-to-work programs in accordance with federal guidelines or your program policy.

Convenient reporting tools—fast results
First Advantage has invested in leading-edge technology to deliver your reports quickly and securely. Negative results are typically available within 24 to 48 hours from the laboratory’s receipt of a specimen, while non-negative results require additional time for MRO processing. Reporting is available to you on the Web, as well as through other secure methods designed to meet your communications needs.

Integrated drug and employment screening
First Advantage’s integrated drug testing and background verification services offer you a single, responsive point of contact for your screening needs. Employment background checks and drug screening results are made available 24 hours a day through our Web-based order fulfillment tool. Custom reports, as well as easy-to read consolidated invoices, are also available.