About Workplace Services

First Advantage Workplace Services was founded in 1989 with the specific goal to address the deficiencies which continue to surface within the Employee Assistance Program (EAP) field. Our approach to dealing with these deficiencies serves as the philosophical core of our program - The First Advantage Difference. Along with our exceptional staff, the following characteristics differentiate First Advantage from other workplace service models:

• Strict Quality Control through standardized protocols for EAP and SAP services. Your employee has the same assessment regardless of location.
• Focus on Chemical Dependency as 15% of the workforce is struggling with a substance abuse problem, according to the National Household Survey-2002.
• 24 Hour Live Response by a Master level EAP professional and by a senior level EAP professional for management questions or concerns.
• Coordination of Care for all clients that receive referrals.
• Expert Consultation and Specialty Programs, which include crisis management and intervention, on-site services, organizational change management, and trainings on a wide variety of workplace issues.