|
Introduction
Employers often check criminal records, verify employment histories and
educational records, review driving records and access credit reports
before hiring new employees or as a part of a routine employee review
process. However, in light of recent amendments to the federal Fair Credit
Reporting Act ("FCRA"), employers must comply with certain disclosure
and reporting requirements. The FCRA was enacted primarily to protect
the privacy rights of individuals relating to credit information. The
law, however, covers significantly more than just credit reports. A summary
of the relevant provisions of the FCRA pertaining to employment screening
is provided below. To review the FCRA in its entirety, please visit www.ftc.gov/os/statutes/fcra.htm.
What is a Consumer Report and a Consumer Reporting Agency?
The FCRA requirements apply whenever an employer requests a "consumer
report" or "investigative consumer report" from a consumer
reporting agency. A "consumer report" includes any written,
oral, or other communication of any information by a consumer reporting
agency regarding a consumer's credit worthiness, credit standing, credit
capacity, character, general reputation, personal characteristics, or
mode of living which is used as a factor to establish the consumer's eligibility
for employment. For purposes of the discussion below, references made
to consumer reports include employment reports. A "consumer reporting
agency" is any person or company who, for financial gain, regularly
engages in the business of assembling or evaluating consumer credit information
or other information on consumers for the purpose of furnishing consumer
reports to third parties.
Written Disclosure and Authorization Required
The FCRA requires any employer intending to obtain a consumer report to
first make a clear and conspicuous written disclosure to the applicant
or employee that a consumer report may be obtained for employment purposes.
The disclosure cannot be included in an employment application or other
document that contains additional information. The employer must also
obtain the employee's or applicant's written authorization before obtaining
the report.
Employer-User Certification Required
Employers also must comply with certain reporting requirements. To obtain
a consumer report from a consumer reporting agency, the employer must
first provide certification to the consumer reporting agency that the
employer:
- Is requesting the report for employment purposes (which includes evaluating
an applicant or employee for employment, promotion, reassignment, or
retention as an employee).
- Has provided the required disclosure to the applicant or employee.
- Has obtained the necessary written authorization to request the report.
- Will provide the applicant or employee with a copy of the report and
a written description of the applicant or employee's rights before taking
any adverse action based in whole or in part on the report.
- Will not use the information from the report in a manner that violates
federal or state equal opportunity laws.
Notice Requirements in Connection with Adverse Actions
In the event an employer plans to take any adverse action based wholly or
in part upon information contained in a consumer report, the FCRA requires
the employer to make certain notifications to the applicant or employee.
For employment purposes, an "adverse action" means either:
1) a denial of employment; or 2) any other decision for employment purposes
that adversely affects any current or prospective employee. The FCRA requires
an employer to provide a copy of the consumer report to the applicant
or employee and provide the applicant or employee with a copy of his/her
rights under the FCRA (the "Summary of Rights Under the FCRA")
before taking adverse action based upon information contained in the consumer
report.
After the employer takes adverse action, the employer must provide the
applicant or employee with notice of the following:
- The name, address, and telephone number of the consumer reporting
agency issuing the report
- A statement that the consumer reporting agency did not make the adverse
decision and is not able to explain why the adverse decision was made
- A statement regarding the applicant or employee's right to obtain
a free disclosure of the applicant or employee's file from the agency
if the applicant or employee requests the report within 60 days of notice
of the adverse action
- A statement regarding the applicant or employee's right to dispute
directly with the consumer reporting agency the accuracy or completeness
of any information provided by the agency.
Penalties for Noncompliance FCRA
Employers "negligent in failing to comply" with FCRA requirements
are liable to an applicant or employee for actual damages, costs of
a suit, and attorney's fees. In addition, an employer's "willful
noncompliance," may result in punitive damages. Criminal penalties
also may be imposed if a person obtains a credit report under false
pretenses.
|