Contact First Advantage®
Background Check Support

To contact us, you can complete this form by clicking here, or select one of the options from below:

Support Sales

Enterprise Advantage

Call +1 800.888.5773 within the U.S. or Canada


Canada client support: +1 800.833.7511

CSPi (

EMEA client support: +44 8448 24 34 44
Australia/New Zealand client support: +612.9017.4300 
Philippines client support: +632.859.2111
Singapore client support: +65.6653.7200
Hong Kong client support: +852.3978.6888

Background Direct:

Call +1 844.244.4756

Fingerprint Advantage:

Call +1 877.323.8885



U.S. Sales: +1 844.718.0087
Email: Contact First Advantage North America Sales

Canada: +1 416.961.1611
Toll free within Canada: +1 800.833.7511
Email: Contact First Advantage Canada Sales


Background Direct Sales: +1 877.433.9779
Email: Contact Background Direct Sales


United Kingdom: +44 (0) 8448 24 34 44
Dubai: +971 4 40 19277
Email: Contact First Advantage EMEA Sales


Australia: +612 9017 4300
New Zealand: +64 9 438 5232
+65 6534 3262
Hong Kong: 852 2810 6448
+86 21 5178 2795
Japan: +81 (0)3 5449 7373
Korea: +822 512 3931
Malaysia: +60374946075
Philippines: +632 8592100
Email: Contact First Advantage Asia Pacific Sales


India, Bangalore:+91 22 4069 7000
Email: Contact First Advantage India Sales

Need Additional Assistance?

I am applying for a job at a company other than First Advantage:

Please contact the human resources department at the company hiring for the position. Requests for candidate password resets, tests and other forms must be done with the HR department at the employer with whom you are applying.

I have a question about my employment background check:

Obtain a free copy of your employment background check. Email questions about report results to Background Check Questions.

Data Privacy Contacts

Please find information regarding ourData Privacy Officer for Canada and Singapore on our Privacy Policy.

To obtain additional information about the privacy practices and policies of First Advantage in connection with its preparation and processing of investigative consumer reports, please contact us at

I would like to become a partner or reseller.

Learn more about partnering with First Advantage
Submit a Referral to our Partner Team
Email our Business Development group.

Media Inquiries

Email questions to Marketing